Welcome to the Daiber-Online-World!

Login data

All the dealers listed with us have the possibility of receiving login data for the online portal.

If you have not yet received any login data from us, although you are already our customer, please get in touch with your contact person with Daiber. We will be pleased to send you your personal login data for daiber.de.


We will send you a user name and a password in two separate e-mails. Then you can immediately place your first online order.

If you would like to become customer at Daiber, please register direct here.

Login

Login to the customer area

At the desktop, log in via the ‚Login‘ tab in the top menu. On mobile devices, follow the path via the menu ‚burger‘ to the button ‚log in now‘.

Password forgotten?

If you have forgotten your password, click on the ‚Password forgotten‘ function, enter your user name or e-mail address in the appropriate fields and click on ‘Request new password’.

After a few minutes you will receive an e-mail with a link to a protected page. On this page you have to enter the new password twice. The password length is at least eight characters.

Forgot your user name? If you have forgotten your user name, just get in touch your contact person. They will help you.

Daiber’s Product Diversity

Move the mouse over ‘Products’ in the upper menu bar to get an overview of the categories of products in the menu. A ‘flyout-menu‘ opens , which allows you to quickly navigate to the requested categories of products or e.g. to our SALE articles.

With a click on the menu item ‚Products‘ you will get to the overview of all products.

On mobile devices, you can find the products under the menu (burger). Then click on the button ‘Products’. The overview of all products opens.

Products and Filters

In every article overview you will find the different filter options which will help you narrow down the search quickly and easily and find the requested product in a targeted manner.

1. There are the following filter options:

• Brand – Choose between our brands James & Nicholson und Myrtle Beach.
  
  
• Product group – Select one of our product groups.
  
  
• Category – Select a special category (e.g. Xmas).
  
  
• Colour – Filter specifically by the desired colour.
  
  
• Feature – Filter by special product features (e.g. UV-protection).
  
  
• Gender – Select the requested gender (e.g. ladies).

If you have selected one or more filters, only the available selection will be displayed in black in the other filter options.

2. Delete filters either by clicking on the small red cross or by deselecting them in the filter selection (remove tick).

Each search result has its specific link. Simply copy this link and e.g. send your pre-selection to your customers.

Product Details

After clicking on an article, you will be taken to the product detail page. Here you can see all the details and information about the product and you can select available colours or sizes.

If you click on ‘Add to basket’ the current selection is transferred to the basket.

1. Under ‚Overview of all colours and stocks’ you can see all the colours and sizes of the respective article, the current stock as well as the lead times of further intakes. Moreover, you can add it straight to your basket.

2. Under ‚Get the look‘ you are shown articles which perfectly complement the product chosen by you. In this way you can see at a glance which products go together and you can also add the articles to your basket.

3. When you are logged in, your purchasing prices are also shown in the respective scale quantities.

  

Order

Do you know our article numbers well and you already know exactly which article in which sizes and colours you want?

Then use our order form. You can access the order form via the header (symbol next to the search) or via the menu item "Order form" in the retailer portal.

Simply enter the article number (1) and select or enter the desired colour (2), size and quantity (3). Click on "Place on order form" (4) to place the item on the order form.

All items are then simply placed in your shopping cart by clicking on "Transfer order form to shopping cart" (5).

Basket and Order

By clicking on the button ‚Basket‘, you will get an overview of the products that are in your basket.

Here you can adjust quantities (1) or add more colours and sizes (2). Via the trash icon (3) you can remove individual items from the basket.

On the right, you will see the total amount of your basket (4). By clicking on „Send order“ or „Shipping Options“ you can edit your shipping options and complete the ordering process.

Products in your Basket

Products in your Basket

From each product page you will immediately be taken to your basket.

You are very flexible in adding products to your basket:
You can add an article in the requested colour, size and quantity via the product detail page or the quickfinder and later on you can adjust or complete colours, sizes or quantities in the basket.

In your basket you will seethe selected articles in the chosen colours and sizes (1),
information on the current stock, your desired quantity, the corresponding status and further stock intake (if available) (2),
as well as your purchasing price per piece and the total price (3).

You have the option to save the basket or order directly.

QuickOrder

Add items to your shopping cart more easily with the QuickOrder

1. After entering the first 3 characters of the article number, the search results are displayed, which can be selected via keyboard and confirmed using the Enter key or mouse. Once the item has been selected, the color can be entered directly.

2. All available colors are displayed. When you enter the color, the colors found are displayed and can be selected using the keyboard and confirmed using the Enter key or mouse. Once the color is selected, all available sizes and stocks are displayed.

3. Use the Down arrow key or Tab key on your keyboard to jump to the quantity input field of the first size. When the cursor is in one of the quantity input fields, you can change the quantity using the "+" or "-" keys, the "Up" or "Down" arrow keys. You can also enter the quantity directly, e.g. E.g. "753". Use the Tab key to move to the next quantity field. After you have tabbed the "Add item" button at the end, you can use the Enter key to transfer all quantities of items in the selected size and color to the shopping cart.

Basket Details

Shipping Options

1. Mode of dispatch
Under mode of dispatch you can choose between the following types:
Ship to your location: The goods are sent to a shipping address, that is, to one of your standard addresses. The shipping documents are with our Daiber-letterhead.
Drop Shipment to you customer: The goods are sent direct to your customer, in other words, the goods are sent to an address for dispatch with neutral shipping documents.
Collection: You can also pick up the goods yourself from our company.

2. Express-Deliveries
If you need the goods very urgently, you can arrange for express delivery in your online order. Just select „Express shipment“ and do not forget to state the recipient’s contact data.

3. Commission
Your basket will be numbered automatically. In the field „Commission“ you can also assign a name or number to the basket.

4. Invoice Address
Here you will see your invoice address as stored in our system. If you want to alter it, please get in touch with your contact person.

Complete Order

Complete Order

If you have finished your basket, you can either order direct or save the basket for further processing.

Below the button “Order now for a fee” you can see the status of the availability of the entire order.

To complete the order, our terms and conditions must be accepted. Then click on ‘Order for a fee now’ to place your order.

Open baskets of all staff

The „ADMIN allows you to see all the open baskets of your company’s employees. This is the way to edit, delete and send these baskets for your colleagues in their absence. This ensures that you can access all your company’s baskets at any time.

You can allocate a commission to each basket, e.g. ‘order sample company Ltd’. This commission will help you assign the documents to your sales order.

Each basket also shows when and by which employee it was created. You can use a filter function to filter and sort by date and order type. This is how the online portal provides optimum support for your daily work.

Orders

Under orders the ‚ADMIN‘ can see all of the company’s orders. The contact person, however, can only see his own orders with the right ‚Purchasing department‘.

With the right ‘ADMIN’, you can alter the configuration of your contact persons in ‘ACCOUNT’, ‘CONTACT PERSON’ to meet their needs.

1. Full text search:
    Here you can search for your orders via the commission.
    It is also possible to sort the orders by order type or date.

2. Order details:
    You can also review each order in much detail.
    Moreover, you can download a PDF with the order details.

Outstanding quantities available for delivery

If Daiber has activated the block of residue for you, you can call up the orders with outstanding quantities via the dealer account area:

1. My Account
2. Dealer's Portal
3. Orders with outstanding quantities
4. Various filters allow you to select which back orders are to be displayed for information purposes.
All filters can be used in combination with each other:

• Select display period: Order date of the original order
• ERP-no. of the original order
• This search filter is filled by the contact persons of the previous result set (e.g. after restriction to a date) and thus enables further filtering / searching of an already existing result set. In this filter, only contact persons for whom there are back orders in the current result set are listed.
• Article number/ Colour/ Size --> At least article no. and colour must be selected. The result set of back orders is reduced to those that contain the article/color combination. The result set of back orders can be further restricted by the size as a further parameter.
• Status "Fully available" and "Partially available" shows the orders with outstanding quantities that can be shipped.

5. Details open the individual outstanding quantities of the order for viewing or editing

Further information can be found here: Orders with outstanding quantities

Non-deliverable outstanding quantities

If Daiber has activated the block of residue for you, you can call up the orders with outstanding quantities via the dealer account area:

1. Account
2. Dealer's Portal
3. Orders with outstanding quantities
4. Various filters allow you to select which back orders are to be displayed for information purposes.
All filters can be used in combination with each other:

• Select display period: Order date of the original order
• ERP-no. of the original order
• This search filter is filled by the contact persons of the previous result set (e.g. after restriction to a date) and thus enables further filtering / searching of an already existing result set. In this filter, only contact persons for whom there are back orders in the current result set are listed.
• Article number/ Colour/ Size --> At least article no. and colour must be selected. The result set of back orders is reduced to those that contain the article/color combination. The result set of outstanding quantities can be further restricted by the size as a further parameter.
• Status "Not available" shows the orders with outstanding quantities are not available.

5. Details opens the individual outstanding quantities of the order for viewing or editing

Delivery overview

The shipment overview will show you all your warehouse orders and drop shipments during a selected period at a glance. If requested, you can also export the list displayed as a PDF or csv-file.

With the help of the tracking number, you can track down your consignment direct via the dispatch provider. The tracking number saved in your ‘consignment’ is directly connected with your carrier’s dispatch portal via a link.

In this way, you can always obtain all the information regarding the planned delivery period and moreover, you can see the current status of the shipment. This facilitates the communication with your customer and makes it easier for you to obtain information on the delivery status as each stage of the dispatch route can be tracked down.

Shipping addresses

Under shipping addresses you manage your standard shipping address(es) which are used for warehouse orders.

In this case, we attach to the goods a delivery note with the Daiber letterhead. Store for example the addresses of your sales representatives, sales offices, print shops, etc.

In order to create a new shipping address, simply click on the button ‚Create new shipping address‘ (1).

Simply change your standard address by setting a different address as the standard address (2).

If you do not need an address any more in the future, you can deactivate it here (3).


Shipping addresses can also be selected or created direct from a basket.

Addresses for dispatch

Under addresses for dispatch you can manage the addresses of your customers to whom Daiber is supposed to deliver an order directly. The creation and maintnenance is the same as for maintaining shipping addresses. However, here the contact data of the recipient can also be entered.

These shipments are sent by us with a neutral delivery note without the Daiber logo, on behalf of you.

Addresses for dispatch can also be selected or created direct from a basket.

Contact person / Assignment of rights

Under contact person, a contact person with the right ‚ADMIN‘ manages the company’s employees who should have access to www.Daiber.de. Due to data protection regulations, they require personal login data.

If you have created your own promo page, you can release the contact person for display on your personal promo page via the checkbox ‘listed’.

There are two types of web rights for contact persons:

• „ADMIN“
  These employees see all the baskets of the company and can create further contact persons. There can be any number of employees with the ‘ADMIN’ authorization, however there has to be at least one.

• „Purchasing department“
  These employees only see the baskets created by themselves and cannot create any further contact persons.

Please configure the rights according to the needs of your own company. If an employee leaves the company, an ADMIN has to deactivate the access immediately by setting a tick with ‘blocked’ in the checkbox in the respective contact person’s account. Thus any misuse can be prevented.

1. Upload your personal logo, which will be shown on your page in the future.

IMPORTANT: Only a file with the following features can be indicated:
 
- File format: PNG
- Maximum file size: 100 kb
- Resolution: 72 dpi
- Image size: 157 x 50 pixels

2. Select the price your customers will see after logging in with the password  for guests: An upcharge of 50 % or 100% on the first price scale or, alternatively, without price indication, according to your requirements.

3. Enter the information for your legal notice.

4. From the contact persons created by you, you can  now select the ones you want to be shown as contact persons on the personalized website. Under ‘Edit contact person’ you can –as a special advantage- upload a photo of your colleague, which will then appear under contact on the personalized website together with his name, telephone number and e-mail-address. If no contact person is selected, the button contact will be dynamically hidden while you are navigating through the personalized page.

5. Complete our neutral data protection declaration with your own data. These will be shown later below the given text.


6. Guest Access

With the guest access, which is identical for all your customers, you allow your customers to see, apart from the stock, the prices you have selected.

Another advantage: On the personalized website your customer only needs the password to log in. You can freely determine the password and then tell it to your customer.

Under the URL shown above, your personal website is now accessible for your customers.